

The 90% Rule for evaluating competitive advantage
Strategic planning can’t be about belief; it needs to be about clarity of purpose and accomplishments, fashioned from sharp uncompromising a


KPIs are very important, but you must avoid this one key pitfall
The Law of Unintended Consequences says that intervention in one part of a complex system always causes unanticipated outcomes in another.


Supply and Demand: Is your business on the right side of the equation?
The basic rule for success in business is to find a market for your product or service, right? Well no, it's actually about satisfying t


Take care of your leadership by taking care of your people
I've spent considerable time working in change and leadership roles across many industries, but I always look back on my time in the Army with great fondness, for lessons on leadership and how to work with people. One of the things that is instilled into every junior leader in the Army is that it's a big responsibility to be in command, and above all things, you must do everything possible to take care of your people. I know that military leadership is far from perfect, but t